Privacy Policy

At ScoreUp, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our credit score improvement services.

1. Information We Collect

Personal Information

• Name, email address, and phone number
• PAN (Permanent Account Number) and Aadhaar details
• Credit report information and credit scores
• Financial information and loan details
• Payment and billing information

Technical Information

• Device information and IP address
• Browser type and version
• Usage data and analytics
• Cookies and similar tracking technologies

2. How We Use Your Information

• Provide credit score analysis and improvement services
• Generate personalized action plans and recommendations
• Process payments and manage subscriptions
• Communicate with you about our services
• Improve our services and user experience
• Comply with legal obligations and regulations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, processing payments, and providing customer support.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data storage and backup procedures

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or regulation.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of marketing communications

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date.